Insurance Claims Assistance

One Contractor. One Settlement. One Finish.

Greenway handles your insurance claim end-to-end — photo documentation, adjuster meetings, scope negotiation, and the full rebuild. Storm, wind, hail, water, or fire. You get a full recovery without the paperwork headache.

Free Damage Assessment Call (571) 530-7079

Why Owners Choose Greenway

The advantage of one licensed partner.

Most contractors hand you a quote and wish you luck. Greenway walks the entire claim with you — from first inspection to final warranty.

Out-of-pocket beyond your deductible on approved claims

All

Carriers — we work with every major insurance company

24/7

Emergency tarping, board-up & damage assessment

100%

Documented with photos, measurements, and Xactimate codes

Our Claim Process

Eight steps. One point of contact.

From the first phone call to the final warranty hand-off, Greenway runs the claim. You sign a few forms — we do the rest.

01 · Free Damage Assessment

We inspect your property — roof, siding, gutters, interior — and document everything with dated photos and detailed notes before you file.

02 · Claim Filing Support

We help you file correctly the first time. Clear cause of loss, accurate dates, complete damage list. Strong claims start with clean paperwork.

03 · Adjuster Meeting

We meet your insurance adjuster on-site so the real scope gets captured — not a drive-by estimate. Our presence alone often doubles the settlement.

04 · Scope Negotiation

If the adjuster misses damage or undervalues the scope, we supplement with photos, measurements, and manufacturer specs until the paperwork matches reality.

05 · Xactimate Estimating

We speak your carrier's language. Line-item Xactimate estimates matched to your policy, with every material and labor code substantiated.

06 · Mortgage Check Endorsement

Most claims pay in two parts and often involve your lender. We walk you through mortgage company endorsement and depreciation release so you never wait on us.

07 · Full Reconstruction

Once the claim is approved, Greenway does the work. Roofing, siding, gutters, water/fire restoration, mold — one licensed contractor, one settlement, one finish.

08 · Warranty & Final Walk-Through

We register manufacturer warranties, hand you the paperwork your carrier needs for close-out, and stand behind the repair long after the check clears.

When to Call

Signs you should file a claim (or supplement one).

Insurance damage isn't always obvious from the ground. We'll walk your roof and property free of charge before you commit to anything.

Severe storm, hurricane, or tropical system rolled through

Hail visible on cars, decks, or AC fins — even if the roof looks fine

High winds or a tree branch hit the roof, siding, or gutters

Water intrusion from any source — roof, pipe, appliance, or sewage

Fire, smoke, or soot damage — even minor smoke events need scoping

Neighbors getting roofs replaced after the same storm

You filed a claim and the adjuster lowballed the estimate

You're not sure if damage is covered — we inspect free, no obligation

Carriers We Work With

If they insure homes in the DMV, we know them.

Every adjuster is different — but every carrier follows the same Xactimate framework. We've closed claims with every national and regional carrier serving Virginia, DC, and Maryland.

State Farm

Allstate

USAA

GEICO

Liberty Mutual

Nationwide

Travelers

Farmers

Progressive

American Family

Erie Insurance

The Hartford

Chubb

Amica

MetLife

Safeco

… and many more. Don't see yours? Call us — we almost certainly work with them.

Storm Hit? Don't File Alone.

We inspect free, photograph everything, meet your adjuster on-site, and negotiate the scope you're entitled to. Then we do the work.

Schedule Free Damage Assessment